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Returns & Shipping

Q: Do you accept returns? What is your return policy?

A: If you have any issue with your purchase, whether you received a defective product or the wrong item, please email jessica@starkskincare.com. All issues are with on a case by case basis. Please save your package, snap a photo of the issue you are having and contact us immediately. We will make every effort that you are happy with your purchase. We will always do our best to provide the most comprehensive customer service possible, and strive to go above and beyond however...

  • Due to health and hygiene considerations, all opened and used items cannot be returned or exchanged.
  • Lost items in the mail will not be Stark's responsibility. Please choose a shipping method that requires signature upon delivery.
  • Please read our ingredient decks (lists) carefully. If you have any allergies, sensitivities or general questions, please email before you make a purchase.
  • Shipping fees are not refundable.
  • No bad attitudes are tolerated. We're on the same team, fam.

Q: Talk to me about shipping costs.

A: Well, ok then! Our shipping costs are calculated automatically at checkout. You'll see there are several carriers and service types available, so please choose which is most reliable to you.

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