Skincare should be simple and effective, and so should be the customer service!
Hello beautiful customer. If you are not happy with your Stark Skincare products for any reason, please send us an email at service (at) starkskincare (dot) com, include the subject line "returns" and send it within 14 days of receipt of your product. We will work out a solution for you.
Please keep in mind that we can only issue returns or exchanges if you bought directly from our site.
If you aren't sure if you're getting it, if your technique is up to par, or if you're getting your clean regime swag on just so, send me an email so I can help you figure out how to take care of that gorgeous mug of yours. Just use the magical form to the right. Yes, it's magical, but don't ask why.
An inquiring mind is a healthy mind. Send me your most profound skincare questions at questions (at) starkskincare (dot) com. Whether it's about ingredients, recommendations, retail, questions about where we ship to or what our favorite flowers are, I'm happy to answer any and all questions!
Where's your order?
How should I know?
Just kidding. All our orders are sent with a fulfillment service, and you will receive an email from them with a tracking number.
Down low, too slow?
Hey, I'm a one woman show, and I'm probably making a fresh batch o' awesome for you right now. Replies can take 24-48 hours, and sometimes a little longer. But not very often!